Terms & Conditions

TERMS OF SERVICE 

At Basket to Blanket (B2B) we make it our mission to put the client experience at the forefront of everything we do. With that in mind, we cannot control many of the variables that make an outdoor picnic so magical- the location, weather, privacy, (and other factors that we may not even know are at play, like people!) are ever-changing. We ask that clients keep this in mind when booking. We also ask that you, Client (the person booking the service) assumes all inherent risk and responsibility for themselves and their guests when booking. Please share all information with your guests before arrival to ensure safety + the best experience possible. Basket to Blanket is not responsible for any loss, be it physical, personal, monetary or otherwise. These terms are subject to change at any time, without notice. 

LOCATION:

The nature of the picnic is access to public spaces, we cannot guarantee any location as they are all first-come, first-served. We may move your picnic, at our discretion, to provide the best experience possible. We may move a picnic for any number of reasons, some of the most frequent are safety, privacy (we cannot control who will be in a public space and when,) access to shade, views among other reasons. We cannot guarantee an exact location although we will do our best to acquire access. If we cannot garner access, we will set up in another suitable location nearby. We cannot guarantee privacy. All local rules, signs, laws and other permissions apply. Namely, glass and alcohol are prohibited at most Orange County parks and all Orange County beaches and shoreline parks. We cannot guarantee privacy, these are public spaces.

ACCESSIBILITY:

The locations are generally deemed safe at time of booking but they each have their own risk and accessibility issues- please remember these are public spaces and we have no control over terrain, public use, weather, etc. Please let us know before booking if you require assistance in getting to a picnic location or if you require a specific type of equipment (table and chairs vs pillow seating.) Please be advised that many locations have rough, hard to access terrain including steep inclines, steps, grass, uneven pathways, sand, rocks and other barriers. Locations are often changing due to natural processes (wind, rain, wave activity, etc.) for this reason, we cannot guarantee access.  

CLIFFS: 

Please stay at least 4 feet from any cliffs. Please verify that our intended location is safe for children before booking. We DO NOT recommend ANY cliffside locations if children will be present.  

BEACH:

If you book a beach picnic, you do so at your own risk. We do our best to plan for the tide but there is a possibility of rogue wave activity and you and your belongings may get wet. B2B is not responsible for damages to personal items. 

WEATHER: 

All reservations are weather permitting. In the event of a rare rain event, we will do all we can to accommodate a dry picnic either by moving to a covered location or by rescheduling to another day or time. B2B defines a “rain event” as being a 30% or greater chance of rain in the picnic location and time, up to 30 minutes before or after, as determined by Weather Underground and Accuweather. No refunds will be issued for weather-related changes. A full credit will be available if CLIENT prefers to reschedule. If CLIENT requests to reschedule with a low chance of rain (29% or less), B2B may issue a reduced credit to cover the cost of food + flowers. 

FOOD & DRINKS: 

Basket to Blanket picnic packages includes a standard grazing board (charcuterie), lemonade or tea, and upgraded water options. You are welcome to bring your own catered items, just let us know so we can set the table accordingly. We also work with other small business vendors in the area which you can contact directly for picnic meals. Basket to Blanket can pick up and deliver to your picnic for an additional fee. Please be sure to let us know of any food sensitivities before booking. We do our best to limit cross-contamination with potential allergens.  

ALCOHOL: 

Most public parks/beaches prohibit the consumption of alcoholic beverages on or near the premises. Basket to Blanket will not be held liable or responsible in any way for any alcohol consumption during the time. In some instances, alcohol may be permitted, i.e., in a clients home, on private property, a winery, etc. This can be discussed at the time of booking 

FURNITURE + DECOR: 

Please only use these items in the manner which they were intended. CLIENT assumes all risk that is inherent when using furniture + decor items. 

PHOTOS:

By asking the B2B team to take photos, you allow us to post on our social media accounts and any promotional materials we may produce in the future. All photos are the sole property of Basket to Blanket and will be used at our discretion.  

CANCELLATION, CREDIT + REFUND POLICY: 

We don't offer any refunds but we will try to reschedule your picnic or issue a credit with enough advance notice, depending on the size of your picnic.  Parties of 2, 3 or 4 guests: No refunds. Full credit up to 72 hours in advance. 72 hours-24 hours, a 50% credit will be available. Cancellations within 24 hours and no-shows will not be issued a credit.  Parties of 5-10 guests: No refunds. Changes and cancellations made 1 week or more in advance will be issued a full credit;  7 days-72 hours in advance, a 50% credit will be available. Cancellations within 72 hours will not be issued a credit.  Parties of 11-20 guests: No refunds. Changes and cancellations made 14 days or more in advance will be issued a 50% credit on the deposit. 13 days-72 hours days in advance, no credit but we will not charge your remaining balance. Cancellations within 72 hours will not be issued a credit.  

Cancellation due to COVID-19 regulations- city, county or state shutdown: Full refund or full credit to use at a later date.  COVID-19: B2B takes the utmost care to protect clients + their guests, employees and vendors from the spread of COVID-19. We follow all CDC and local guidelines for masking, social distancing, glove + sanitation practices. CLIENT agrees to notify B2B of any infection before attendance and limit exposure by prohibiting infected invitees and/or cancelling the picnic if necessary. Our priority is health and safety- B2B will do our best to accommodate your cancellation and rescheduling as preferable to CLIENT as possible.